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Customer Support

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Mon-Fri: 9:00 am - 5:00 pm PST

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SHIPPING & DELIVERY

  • Free Canada Shipping on all orders of $150 CAD or more.
  • Canadian orders under $150 will be charged $20 for shipping.
  • USA orders are charged a flat rate of $30 for shipping.
  • We aim to ship all orders within 1-2 business days. Expected standard delivery is approximately 3-7 business days after shipping.

Check out our Shipping Information for more details.

RETURNS & EXCHANGES

  • Items can be returned or exchanged within 30 days from the date of purchase and must be in new, unworn, unwashed condition with original tags attached.
  • Exclusions: Hats, gaiters, underwear, swimwear without hygienic liners, and all items marked FINAL SALE.

Check out our Return Policy for more details.